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silvermaster

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Posts: 3
Reply with quote  #1 
Hello all togehter,

I'm a German student who is writing his diploma with the topic visualization of information and dashboard design. So I bought all three books written by Stephen Few and I have to say they are great! Great hints, great pictures und also easy to read for Germans ;) They are very useful for my diploma.
But I have still a question to which I can't find an answer in the books.
I'm searching for an approach to design and to launch a well designed dashboard. Such like a list: At first do this, at secound this, etc.

Does anybody have experience about that? Quasi the way from the first idea of a dashboard to find the right KPI's, over develop the optimal design up to the last step that the dashboard works fine and the client is so happy with that.

I read so many books but I couldn't find information about this.

Can you help me?

Thx in advance,

silvermaster

sfew

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Posts: 802
Reply with quote  #2 
Silvermaster,

As you've found, I don't cover aspects of dashboard development other than visual design. Other books that approach dashboard development from a broader perspective might provide what you want, such as Wayne Eckerson's book Performance Dashboards, but I don't have my library at hand to confirm this. Perhaps other participants in this forum know more.

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Stephen Few
silvermaster

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Reply with quote  #3 
Hello,

thx for answer!
A libary of some books would be very helpful for me. I hope that you can give me some more hints about this.

silvermaster

wd

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Posts: 167
Reply with quote  #4 

Stacey Barr may have some materials along this line.  Authors of "Balanced Scorecard" books may also work through the steps that you are asking about. 


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Bill Droogendyk
silvermaster

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Reply with quote  #5 
Many Thanks for hints!
jotrak

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Reply with quote  #6 
Hi,
Just wondering if anyone has seen any dashboards of Service Catalogues?

regards,
John

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john
jannepyykko

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Posts: 39
Reply with quote  #7 
First, sorry for a late reply...

I do some dashboard workshop coaching in Finland based on Stephen Few's books, so here's my thoughts. To put trainees in a "real" situation, they carry out an exercise, where we go through phases 1-4 in the following slide.

Dashboard specification process 20150402.png

Start. 5 minutes to explain dashboard specification process + another 5 minutes to explain data.
Phase 1. Everyone uses 10 minutes to find measures based on data + after that a 5-minute discussion what we have found.
Phase 2. Discussing together what time span and categories are appropriate with measures (5 minutes).
Phase 3. Discussing together possible charts and tables (to make it simple, in this exercise I only let them use line graph, bar graph, and Top 5 lists) (5 minutes).
Phase 4. Discussing what charts are appropriate to top managers / middle managers (5 minutes).

Altogether 35-40 minutes. After this it's natural to continue by principles of good dashboard layouts...

Regards,
-Janne


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-- Mr. Janne Pyykkö, Espoo, Finland, Europe
gilgongo

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Reply with quote  #8 
Interesting that you consider end users only after stages 1, 2 and 3. I'd consider them after 1 so as to understand what to give them in 3.
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jannepyykko

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Reply with quote  #9 
gilgongo,

Your idea of considering end users right in the beginning of the dashboard specification process is ok, if there is one type of end users and you know what they need. My view is, if the data is useful, many types of end users will benefit from the information (top managers, different types of middle managers, different types of employees). Therefore, it's better first go through phases 1-2-3 to create (at least in your mind) the universe of possibilities. From that universe you pick pieces for each type of end users who requires a dashboard. Later on, when a new end user type emerges, you don't have to start from the beginning.

-Janne

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-- Mr. Janne Pyykkö, Espoo, Finland, Europe
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